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Terms & Conditions

Last updated: June 2026 | unitstudio.co.uk

Introduction

These Terms and Conditions (“Terms”) govern the relationship between Unit Studio (“we”, “us”, “our”) and any business (“Client”, “you”, “your”) that engages our services. By commissioning work, confirming a booking, or making a payment to Unit Studio, you agree to be bound by these Terms in full.

Unit Studio is operated by Unit Studio Ltd, a company registered in England and Wales. Our registered address and company details are available upon request. These Terms apply to all B2B engagements and supersede any prior agreements, verbal or written, unless expressly agreed otherwise in writing by a director of Unit Studio.

Please read these Terms carefully before engaging our services. If you have any questions, contact us at hello@unitstudio.co.uk before proceeding.

Definitions

For the purposes of these Terms:

  • “Services” means photography, video production (on-site and off-site), audio and podcast production, and any associated creative services provided by Unit Studio.
  • “Project” means any commissioned piece of work agreed between Unit Studio and the Client.
  • “Brief” means the written or verbal description of requirements provided by the Client.
  • “Deliverables” means the final assets produced and delivered to the Client upon completion of a Project.
  • “Working Days” means Monday to Friday, excluding UK public holidays.

Services

Unit Studio provides the following services to business clients:

  • Photography – product, commercial, portrait and event photography
  • Video production – brand films, social content, promotional videos and testimonials
  • On-site video shoots – location filming at client premises or agreed third-party venues
  • Off-site video shoots – productions planned and delivered at external locations
  • Audio and podcast production – recording, editing, mixing and mastering of audio content

All services are subject to availability. Unit Studio reserves the right to adjust the scope of services at any time, provided reasonable notice is given to affected Clients.

Quotes & Booking

All quotes are provided in writing and are valid for 30 days from the date of issue unless otherwise stated. A quote does not constitute a commitment to deliver services until formally accepted by the Client.

A booking is confirmed when:

  1. The Client provides written acceptance of the quote and Brief; and
  2. A deposit (where applicable) has been received by Unit Studio.

Unit Studio reserves the right to decline or withdraw from any booking prior to confirmation without liability to the Client. Once a booking is confirmed, these Terms apply in full.

Any changes to the agreed Brief after confirmation must be submitted in writing. Significant changes may result in revised pricing and timelines, which will be agreed in writing before work proceeds.

Payment Terms

Unless otherwise agreed in writing, the following payment terms apply:

  • A deposit of 50% of the total project fee is due upon booking confirmation.
  • The remaining balance is due within 30 days of the delivery of final Deliverables, unless agreed otherwise in writing.
  • Invoices are issued via email and are payable within the stated terms.

Late payments will incur interest at a rate of 8% above the Bank of England base rate per annum, in line with the Late Payment of Commercial Debts (Interest) Act 1998. Unit Studio also reserves the right to charge reasonable debt recovery costs.

Unit Studio will not release final Deliverables until all outstanding payments have been received in full. Ownership and usage rights remain with Unit Studio until full payment is cleared.

All prices are quoted exclusive of VAT unless otherwise stated. VAT will be applied at the prevailing rate where applicable.

Cancellation & Rescheduling

Cancellations must be submitted in writing to hello@unitstudio.co.uk. The following cancellation policy applies:

  • More than 14 Working Days before the shoot or session: Deposit is non-refundable; no further charges apply.
  • 7 to 14 Working Days before the shoot or session: 50% of the total project fee is due.
  • Fewer than 7 Working Days before the shoot or session: 100% of the total project fee is due.

Rescheduling requests made with more than 7 Working Days’ notice will be accommodated where possible at no additional charge, subject to availability. Rescheduling with less than 7 Working Days’ notice may be treated as a cancellation at Unit Studio’s discretion.

Unit Studio reserves the right to cancel or postpone a booking in the event of circumstances beyond our reasonable control (force majeure), including but not limited to severe weather, equipment failure, or illness. In such cases, we will offer an alternative date or a full refund of any amounts paid.

Intellectual Property

All original content, concepts, raw files, and creative work produced by Unit Studio during a Project remains the intellectual property of Unit Studio until full payment has been received.

Upon receipt of full payment, Unit Studio grants the Client a licence to use the Deliverables as agreed in the Brief and these Terms. Unless a full rights transfer is explicitly agreed and included in the written quote, Unit Studio retains copyright in all Deliverables.

Unit Studio retains the right to use any Deliverables – including photographs, videos and audio recordings – in its own portfolio, case studies, website, and social media channels unless the Client provides written objection prior to the commencement of the Project. Any objection will be honoured, subject to agreement.

Usage & Licensing

Unless a full buyout or extended licence has been explicitly agreed in writing, Deliverables are licensed for the usage scope set out in the original Brief (for example, a defined territory, platform, or duration).

Use of Deliverables beyond the agreed scope – including repurposing, redistribution, or resale – requires prior written consent from Unit Studio and may be subject to additional licensing fees.

The Client warrants that any third-party materials, logos, music, talent releases, or intellectual property provided to Unit Studio for inclusion in a Project are properly licensed and cleared for the intended use. Unit Studio accepts no liability for infringement arising from Client-supplied materials.

Liability

Unit Studio will perform all services with reasonable skill and care. However, to the extent permitted by law:

  • Unit Studio’s total liability to the Client in connection with any Project shall not exceed the total fees paid by the Client for that specific Project.
  • Unit Studio shall not be liable for any indirect, consequential, or special loss, including but not limited to loss of revenue, loss of profit, or loss of opportunity.
  • Unit Studio shall not be liable for delays or failures caused by circumstances outside our reasonable control.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be limited or excluded by law.

The Client is responsible for the safety and suitability of any location provided for on-site or off-site shoots. Unit Studio reserves the right to pause or cease work at a location deemed unsafe.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of a Project (“Confidential Information”). This includes – but is not limited to – business strategies, client lists, financial information, unreleased products, and creative briefs.

Unit Studio will not disclose Confidential Information to any third party without prior written consent, except where required by law. This obligation survives the termination of any agreement between the parties.

Where a mutual Non-Disclosure Agreement (NDA) is required, this should be agreed and signed prior to the commencement of any Project.

Refusal of Service

Unit Studio reserves the right to refuse, suspend, or terminate services to any Client or in connection with any Project, at our sole discretion, in the following circumstances:

  • Unlawful or harmful content: Where a Brief requires the production of content that is illegal, deceptive, defamatory, obscene, or likely to cause harm to individuals or groups.
  • Discriminatory or offensive briefs: Where a Brief contains material that is discriminatory on the grounds of race, sex, gender, sexual orientation, religion, disability, age, or any other protected characteristic under the Equality Act 2010.
  • Reputational risk to Unit Studio: Where association with a Client, campaign, or project would, in Unit Studio’s reasonable judgement, bring the reputation of Unit Studio or its team into disrepute or conflict with our brand values.
  • Non-payment or outstanding debts: Where a Client has outstanding unpaid invoices with Unit Studio, or has a history of late or disputed payments without reasonable cause.
  • Breach of these Terms: Where a Client has breached any provision of these Terms, whether in relation to the current Project or a previous engagement.
  • Misleading or false information: Where a Client has provided false, misleading, or materially incomplete information during the quoting or booking process.

Where services are refused or terminated under this clause, Unit Studio will provide written notice to the Client. Any fees already paid will be assessed on a case-by-case basis, taking into account work completed and costs already incurred. Where refusal is due to a Client’s breach, Unit Studio reserves the right to retain all fees paid and to pursue any outstanding amounts owed.

Unit Studio is not obligated to provide reasons for a refusal of service in all circumstances, particularly where doing so would conflict with confidentiality obligations or is not in our reasonable commercial interests.

Governing Law

These Terms and any disputes or claims arising from them are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Unit Studio reserves the right to update these Terms at any time. The current version will always be published on our website at unitstudio.co.uk. Continued use of our services following any update constitutes acceptance of the revised Terms.

Contact

For any queries relating to these Terms, please contact us:

Email: hello@unitstudio.co.uk
Phone: 0114 491 0111
Website: unitstudio.co.uk